Follow the fixes below to solve all such issues that prevent an iPhone or iPad app from working correctly.
1. Force quit the iOS app
This is the first solution to fix misbehaving, unresponsive, and crashing apps. To force quit an app,
2. Restart your iPhone
Turning off and back on your iPhone is one of the golden fixes that solve almost all minor problems, including app failure. You can restart your iPhone using the physical buttons or open Settings → General → Shut Down. After one minute, switch on your iPhone and open the app, which wasn’t working earlier. It most likely will work now.
3. Update the app
Some apps might stop working if you have not updated them. I notice this commonly with bank apps, carrier apps (like Vodafone), and other similar ones. If out of nowhere the app stops working or fetching new content, and starts crashing, consider updating to the latest version.
4. Check for app outage on the web
When popular apps like WhatsApp, HBO, Zoom, McDonald’s, Instagram, Facebook, Disney Plus, Netflix, etc., stop working, there is a global outrage. People are usually vocal about it on social media. You may take a moment to search the web for is [app name] down? Additionally, sites like DownDetector and IsItDownRightNow also help significantly. Tip: Several big app websites have a page called System Status. Search for it and see if the app is facing any technical difficulties. For example, Apple has its System Status page that shows a green dot next to services that are functioning correctly. Zoom has one. Spotify even has a dedicated Twitter account called Spotify Status for these updates! Nice.
5. See the app’s internet connection
When your iPhone is connected to Wi-Fi, all apps have the power to connect to the internet. But with Cellular data, you have the choice to turn it off for individual apps. So, if you had done that (accidentally or intentionally), here is how to fix that.
6. Check for app restrictions in Screen Time
You (or, if you are a child, your guardian) may have restricted some apps via Screen Time. If yes, take a minute to ensure the app is not restricted.
7. Delete and reinstall the app
This is one of the severe steps you can take to fix the app problems. Before proceeding, please understand that deleting an app will remove all data (unless they are backed to the app’s server).
8. Update your iPhone
It is a good idea to update the app and, along with that, ensure you have the latest version of iOS as well. To do this, go to Settings → General → Software Update → Download and Install or Install Now.
9. Free ample space on iPhone
If you do not have enough free space on your device, it may cause problems with the overall functioning. Thus, head over to this detailed guide and learn how to free space on your iOS device.
10. Reset iPhone settings
Does nothing seem to work? If yes, go ahead and reset all iPhone settings. This will not delete any personal data, but all changed settings will fall back to the default state.
11. Contact the app developer
At last, if nothing helps, try to contact the app developer. You can visit the official website and look for the Contact Us page or the contact email. If you do not know the official website on an app, open the app’s page in the App Store and scroll down to the Developer Website section. These were the ways to fix the app not working problem on your iPhone or iPad. I hope this short guide helped you fix the problem. If you have additional questions, I am just a comment away. More related posts:
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